Spribe takes your personal data seriously. On this page, we clearly explain what information is collected, how it is used, and how it is kept secure.
Please Note: By creating an account or using Spribe, you are considered to have accepted this Privacy Policy. It is worth taking a moment to read through it carefully.
Various types of information are collected when you create an account and use Spribe. This falls into two categories — what you provide directly and what is collected automatically as you use the platform.
Information you provide directly:
Identity Information: Full name, date of birth, national ID number (for KYC verification).
Contact Information: Mobile number, email address.
Address: Division or district — applicable for certain promotions.
Payment information: Your mobile banking number or bank account details — required for processing transactions.
Document Images: A scan or photo of your National ID card or passport, as part of the KYC process.
Automatically Collected Information:
The primary purpose of collecting this information is to improve our services, ensure security, and personalise your experience. No unnecessary or excessive data is collected.
Spribe uses your information only for specific, legitimate purposes. The key reasons are clearly outlined below.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Contractual Obligations |
| Mobile & Email | OTP verification and important notifications | Contractual Obligations |
| Payment Information | Transaction Processing & Fraud Prevention | Legal Obligations |
| Game Session Data | Responsible Gaming Monitoring | Legitimate Interest |
| Device & IP Information | Security & Fraud Detection | Legitimate Interest |
Separate consent is obtained for marketing or promotional communications. You can unsubscribe from marketing emails or SMS at any time — either through the support team or your account settings.
Spribe never sells your personal data or shares it with third parties for commercial purposes. However, there are specific circumstances in which information may be shared.
Necessary information is shared with mobile banking partners such as bKash, Nagad, and Rocket, as well as banks, to process payments. These partners operate under their own privacy policies, and Spribe shares only the minimum information required to complete the transaction.
Game providers such as Evolution Gaming, Pragmatic Play, and Ezugi receive a session token and balance information to operate the games. Your full personal details are not shared with them.
For legal obligations — if a government or regulatory authority requests data under a lawful order, Spribe is required to comply.
Spribe does not sell your data to advertisers, data brokers, or any other third parties — not now, not ever.
Spribe's website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser that help the platform remember your preferences and manage your session.
Types of cookies Spribe uses:
Cookies can be disabled through your browser settings, though doing so may affect login functionality and certain features. App users can manage tracking preferences through their device settings.
Spribe stores your data on secure servers. All connections are protected with TLS 1.3 encryption — if you see a padlock icon in your browser's address bar, your connection is secure.
Passwords are never stored in plain text — only an encrypted hash is kept. This means no Spribe employee can ever see your password. Personal identity information is stored in encrypted form in a separate database.
How long data is retained depends on its type. In general, data is kept for as long as your account remains active. After an account is closed, certain data may be retained for up to 5 years to meet legal obligations, after which it is securely deleted.
Security Notice: Spribe will never ask for your password or OTP via email or SMS. If you receive such a message, it is a phishing attempt — report it to the support team immediately.
Spribe understands that financial information is the most sensitive kind. That is why extra care is taken when storing anything related to payments.
When you transact via bKash, Nagad, or Rocket, you are redirected directly to that mobile banking platform's secure gateway. Spribe never sees or stores your mobile banking PIN or password.
Card payments are handled through a PCI DSS-compliant payment gateway. The middle digits of your card number are always masked — Spribe's systems never store your full card number.
If any unusual transaction is detected, Spribe's fraud detection system automatically flags it and, where necessary, temporarily suspends the account. You will then be contacted via your registered mobile number or email.
You have a number of rights over your own data. Spribe respects those rights and gives you the means to exercise them.
You can request to know what information Spribe holds about you. Submit a request to support and you will receive full details within 30 days.
You can request corrections to any inaccurate or outdated information. This can be done through your Account Settings or by contacting Support.
After your account is closed, you may request the deletion of your personal data — unless we are required to retain it by law.
You can request that your data not be used for specific purposes — such as opting out of marketing communications.
You can request a copy of your data in a machine-readable format.
To exercise any of these rights support@spribe.top— email us or reach out via live chat. Once your identity has been verified, your request will be processed within a reasonable timeframe.
Spribe is an 18+ platform and does not provide services to anyone under the age of 18. We do not knowingly collect any data from minors.
If it is ever found that someone under 18 created an account using false information, that account will be closed immediately and all collected data will be securely deleted.
A note for parents — if you believe your child has created an account on this platform, please contact our support team immediately. We will handle the matter confidentially and promptly.
Spribe may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and for significant changes, a notification will be sent to your registered email or displayed on the platform.
Continuing to use the platform after a policy change constitutes acceptance of the updated policy. It is a good habit to revisit this page occasionally.
For any questions, concerns, or complaints about our privacy policy, please reach out using the options below. We typically aim to respond within 48 hours.
Email: support@spribe.top — Send privacy-related requests to this address.
Live Chat: The chat button is available at the bottom corner of any page on the platform — available 24/7.
Response Time: General enquiries — 24 hours. Data requests — up to 30 days.
Our Technical and Organisational Security Measures
All platform connections are encrypted using TLS 1.3. Data exchanged between your browser and our servers cannot be read by any third party.
Your password is never stored in plain text — it is converted using the bcrypt hashing algorithm. This means even someone with database access cannot retrieve your password.
Enabling 2FA sends a one-time OTP to your mobile each time you log in. Even if your password is compromised, no one can access your account without that OTP.
Spribe's security team monitors the platform around the clock. Any unusual activity is detected and acted upon immediately.
Identity and financial data are stored in separate encrypted databases. If one database is ever compromised, the other remains secure.
Third-party cybersecurity specialists conduct regular audits of Spribe's systems. Any vulnerabilities identified are resolved promptly.
Keeping your data safe is our commitment — register and enjoy.
Frequently Asked Questions About Privacy & the Platform
Once you have read the Privacy Policy, you will understand why so many people in Bangladesh trust Spribe. Registration is completely free.